FAQ / Frequently Asked Questions

Enjoy instant reward and a better shopping experience.

  1. A faster checkout process when you shop online.
  2. Receive membership points with every purchase. The points can be used to offset your next purchase when you shop at botanica-fragrance.com.sg. Every 100 points is equivalent to SGD$1.
  3. Every dollar spent, automatically earns you 1 point. Points cannot be converted to actual cash redemption.
  4. Receive exclusive promotions for members

Go to menu tab, click Account option > click Register option > input you profile data (email, username, password) > submit

Your order confirmation will be sent automatically to the email that you have registered with us.

You can reach us by email at hello@botanica-fragrance.com.sg or via Whatsapp during office hours between 10am to 5pm on weekdays at: +65 9363 6955.

Step 1. Click on the top menu bar Vday promo

Step 2. Select the gift set and add to cart

Step 3. Select Free concierge delivery service between 11 to 13 Feb (This service is exclusive for gift set purchase)

Step 4. Login or input your billing and delivery details. Type your messages for Valentine’s Day card in the “Order notes” text box.

Step 5. Click “Place order” button.

Thank you for choosing our limited edition gift sets. Please pre-order by 4 Feb so that our logistics can deliver your orders during CNY holiday period between 11 to 13 Feb.